Arjen van Berkum | Technology & Contract Management Evangelist

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Author Arjen Van Berkum

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A contract manager is not a J.A.R.V.I.S. but it surely will get one….

Most people don’t know what a J.A.R.V.I.S. is, do you? J.A.R.V.I.S  stands for ‘Just Another Rather Very Intelligent System’, afictional artificial intelligence character that was voiced in different science fiction movies. . Let me dive into a mega trend, one that drives Jarvis support types and then try to bring it to the level of the day to day contract manager.

It has all started with services like Alexa, Google Home and Apple HomePod. Their expansion in functionality at home shows us the great opportunities that could  serve us in the business arena as well. They will travel beyond the home and become your cognitive buddy 24/7 365 days a year..

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COVID lessons on contract management

COVID has completely shaken up the business ecosystem. The market has experienced an unparalleled reduction of demand in certain areas, while in other business areas the demand has exploded. COVID has shown that being dependant on a “just in time economy” might be riskier than many of us thought. Next to that, it has also shown that not understanding your entire supply chain could easily turn into a disastrous situation. Let us take a deep dive into the execution of business strategy in times of uncertainty while still leveraging on all parties in your ecosystem.

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The real power of an ecosystem

The real power of an ecosystem

A few years ago I was engaged by APG in the Netherlands to help them create something that was then known as the Smart Services Hub. A brilliant idea where government (the province of Limburg), business (APG, the world’s largest pension provider) and Maastricht University joint efforts to create an ecosystem of technology in the smart services. Rather quickly Accenture and Conclusion where excited to join this initiative and a next Brightlands Campus was born. The reason I am writing this blog today is because I want to share some key takeaways from this journey.

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Becoming the client of choice

As many know, I am a status quo challenger when it comes to workforce optimisation. Looking at the future of work, I firmly believe that talent will remain a scarce commodity the next few years. This makes it important to do good vendor management. How do you behave towards your suppliers, How do you treat their staff?

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The sum of all contracts

Running any large enterprise comes with its challenges. And one of the big challenges is that you simply do not know everything; that you simple cannot control it all. If you want to stay ahead of the pack, you should think on creating value for others. Especially if you want to create value for yourself.

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