Arjen van Berkum | Technology & Contract Management Evangelist

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Author Arjen Van Berkum

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COVID lessons on contract management

COVID has completely shaken up the business ecosystem. The market has experienced an unparalleled reduction of demand in certain areas, while in other business areas the demand has exploded. COVID has shown that being dependant on a “just in time economy” might be riskier than many of us thought. Next to that, it has also shown that not understanding your entire supply chain could easily turn into a disastrous situation. Let us take a deep dive into the execution of business strategy in times of uncertainty while still leveraging on all parties in your ecosystem.

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The real power of an ecosystem

The real power of an ecosystem

A few years ago I was engaged by APG in the Netherlands to help them create something that was then known as the Smart Services Hub. A brilliant idea where government (the province of Limburg), business (APG, the world’s largest pension provider) and Maastricht University joint efforts to create an ecosystem of technology in the smart services. Rather quickly Accenture and Conclusion where excited to join this initiative and a next Brightlands Campus was born. The reason I am writing this blog today is because I want to share some key takeaways from this journey.

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Becoming the client of choice

As many know, I am a status quo challenger when it comes to workforce optimisation. Looking at the future of work, I firmly believe that talent will remain a scarce commodity the next few years. This makes it important to do good vendor management. How do you behave towards your suppliers, How do you treat their staff?

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The sum of all contracts

Running any large enterprise comes with its challenges. And one of the big challenges is that you simply do not know everything; that you simple cannot control it all. If you want to stay ahead of the pack, you should think on creating value for others. Especially if you want to create value for yourself.

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CLM: is it automating or implementing contract management?

Gathering data from multiple sources and making it usable is something that will drive value for any organisation. In my previous article I wrote about the positive impact robotic process automation (RPA) would have in the field of contract management. Usually I have seen RPA deployed for uses that are more on an incident level than on a fundamental approach. Therefore I was quite happy to see that consultancy firm Gartner brought out its Magic Quadrant for Contract Life Cycle Management. Because there is more to it…

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