As many know, I am a status quo challenger when it comes to workforce optimisation. Looking at the future of work, I firmly believe that talent will remain a scarce commodity the next few years. This makes it important to do good vendor management. How do you behave towards your suppliers, How do you treat their staff?
[Read more…] about Becoming the client of choice
Running any large enterprise comes with its challenges. And one of the big challenges is that you simply do not know everything; that you simple cannot control it all. If you want to stay ahead of the pack, you should think on creating value for others. Especially if you want to create value for yourself.
[Read more…] about The sum of all contracts
Gathering data from multiple sources and making it usable is something that will drive value for any organisation. In my previous article I wrote about the positive impact robotic process automation (RPA) would have in the field of contract management. Usually I have seen RPA deployed for uses that are more on an incident level than on a fundamental approach. Therefore I was quite happy to see that consultancy firm Gartner brought out its Magic Quadrant for Contract Life Cycle Management. Because there is more to it…
[Read more…] about CLM: is it automating or implementing contract management?
Is IoT a ‘wanna-have’ or a must-have? More and more devices are connected to the Internet. Within a household often several devices have a connection: smartphone, tablet, TV, computers and thermostats for instance. This technology phenomenon is called the Internet of Things (IoT). Every day processing becomes more intelligent and every day communication becomes more informative than ever. On the one hand there are devices that can detect better, communicate better and be used for useful applications. On the other hand, small sensors can be added to virtually any object. These developments combined provide real time data that can be turned into useful information in ways we have never imagined before. Is your organisation ready?
Digital Transformation, what is it about? As supposed to what most people think, digital transformation is not a technology issue. It’s not about cleaning up IT legacy; this transformation is necessary to reshape every aspect of a business so it can deal with the volatile digital developments. Digital is deeply rooted; in culture, governance, operations, workforce skills, product usage, distribution and so on. Most of all, the customer experience is at the heart of digital transformation. How do you keep up with changing business environments brought about by the changing customer demand and the accelerating technology developments?
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