Author Arjen Van Berkum

6 december 2018 by Arjen van Berkum

The robotics evolution: what will work look like in the future?

Automation and robotics create great opportunities, but Human Resources (HR) needs to engage in a much more active conversation within their own organisation. It is not interesting to see automation as a cost issue, rather focus on improving your service and customer experience. In a Dutch article I elaborate on the fact that practically no one is actively asking what work will look like and which skills sets will be important for employees. Organisations should proactively approach people with this line of questioning. Line management is opportunistic, and especially concerned with the short-term result. It is crucial for HR to take the lead in the ‘future of work’ discussion.

This Dutch article was published in the magazine HR Strategie as a result of my keynote speaker session at the Tommorrow@work event. Not familiar with the Dutch language? Contact me for a chat!

26 november 2018 by Arjen van Berkum

Digital transformation and the role of automation in data integration

Gaining competitive advantage without using the latest technologies is almost impossible. That makes digital transformation critical for companies to survive the next decade. The never-ending developments in technology provide even small companies or start-ups with endless possibilities to scale products or solutions that address high-demanding customer needs. A reason for legacy companies to speed up their digital transformation, enabling them to handle data smartly and recover their competitive edge. How is automation going to facilitate just that?

26 oktober 2018 by Arjen van Berkum

Meet me at Gartner Symposium Barcelona

Digital transformation (DX) means reshaping every aspect of a business, in order to deal with volatile developments in the market. That transformation is rooted in culture, governance, operations, workforce skills, and so on. Although a successful transformation does not evolve around technology only, the digital journey is inevitable driven by technology. As many organisations are struggling, IT legacy keeps on hampering their digital transformation. At the Gartner Symposium 2018 in Barcelona I will be hosting a keynote, speaking about the strongest link that can simplify and boost DX.

28 september 2018 by Arjen van Berkum

Three roadblocks of digital transformation

Overcoming the gap between IT and business

It is hard to serve customers in a rapidly changing competitive landscape. New technologies and are the pivot of agility, scalability and customer experience. These days, every company is a technology company. The challenge for businesses is to recognise potential value propositions that spring from the arrival of emerging technologies. The trick is to identify opportunities before digital-native start-ups disrupt the market. Unfortunately, in many organisations legacy prevails over capital-intensive investments. This is how organisations outgrow their competitive benefits.

Digital transformation (DX) is a struggle, no doubt about that. Budget dilemma’s and the gap between business and IT are the main reasons organisations do not seem to get their transformation up to full speed. But not making it a priority, is not going to take away the urgency.

5 september 2018 by Arjen van Berkum

How to recognise the right business model for Robotic Process Automation (RPA)

Lately I have been delving into the different business models for Robotic Process Automation, or as it’s called in short: RPA. How are these RPA business models implemented, how are suitable processes identified and how are the services charged? Most important, why do RPA projects fail most of the time, although they initially seemed to be with high potential. In this blog I will elaborate on which processes are suited for current state RPA and explain how I think they should be implemented. In closing I will dive into the remuneration of the RPA provider.

Author Arjen Van Berkum

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